Selling to mid-market customers with an enterprise sales motion is like racing a Ferrari in rush hour traffic.
Itโs not built for speed. ๐๏ธ๐จ๐ฆ
A lot of companies try to move downmarket.
They see the bigger TAM and assume smaller deals = faster closes.
But they forget one critical truth:
Mid-market customers donโt buy like enterprises.
And if you donโt adapt your pricing, process, and positioning to match how mid-market buyers actually behave, hereโs what happens ๐
1๏ธโฃ Your Sales Cycle Is Way Too Slow
Mid-market buyers donโt have six months to make a decision. They want clarity, not choreography.
If your process still looks like this:
-
Discovery Call #1
-
Discovery Call #2
-
Technical Deep Dive
-
Executive Alignment
-
Demo
-
Follow-up Pricing Call
Youโre already losing. ๐ฐ๏ธโ
Collapse the sales motion.
One discovery. One demo. Clear pricing upfront.
Speed is the competitive advantage in the mid-market.
2๏ธโฃ Your Pricing Strategy Is a Mess
โLetโs just discount our enterprise rateโ โ a pricing strategy. ๐ฌ
When your CPQ takes a week to generate a quote, or your pricing only makes sense once deals hit $250K+, reps are walking into deals already handicapped.
Mid-market buyers want:
โจ Clear tiers
โจ Fast decisions
โจ Zero guessing
Build pricing built for scaleโdown and sidewaysโwithout tanking margin.
4๏ธโฃ Your Internal Teams Arenโt Built for Mid-Market
Enterprise CSMs love deep relationships, QBRs, and multi-threaded orchestration.
Thatโs great workโjust not for the mid-market.
Mid-market success requires:
โก Velocity
โก Scale
โก Simplicity
If your post-sale engine canโt keep up, your churn rate will show it.
Create a dedicated mid-market CS motion.
Streamline onboarding. Automate what you can.
Equip CSMs to move fast, not deep.
๐ฅ Final Take
Mid-market growth isnโt about selling to smaller customers.
Itโs about operating like a mid-market company.
If you bring enterprise DNA into a velocity market, it will slow you downโevery time.
Your process, pricing, contracts, and customer experience must evolve.
Because if you donโt adapt to the mid-market?
Someone else will. ๐
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