Uplevel your CSMs. Help your clients succeed. Get more renewals.

Equip your customer success team with CSM-focused development courses, certifications, and community so you can keep nurturing and growing your customer base.

DEVELOP YOUR TEAM WITH CSMs FROM OUR MEMBER COMPANIES

Focus your CSM team on customer health

Sales Assembly focuses each role on the main guiding metrics they need to improve to generate your team more revenue.

Decrease Time to Value

Sharpen onboarding skills and product knowledge to maximize your customers’ value

Nurture Customer Health

Identify ideal product usage and learn how to manage relationships to spot opportunities & risks

Resolve Issues Quickly

Learn to resolve conflicts easily and train customers on your product

Increase Retention Rate

Guide customers to hit their business goals and understand account growth potential

CSM statistics and usage

1,131

CSMs with an account within Sales Assembly over the past year

87%

Percent of live programs with a “great” or “excellent” NPS rating over the past year

2,515

Live learning hours consumed by CSMs over the past year

Collaborate with CSMs outside of your own organization

With Sales Assembly, your Customer Success team attends learning experiences with peers from across all of our member companies, and has monthly time set aside to problem solve with other CSMs.

Taught by the best in Customer Success

Each of our thought leaders is a proven, vetted expert in their field. Say goodbye to generic training, and hello to skill-specific and results-based development.

My experience with Sales Assembly was truly transformative. The expert guidance and resources provided helped me accelerate my career and achieve outstanding results.”

Monika Gliguroska, Scale Customer Success Manager

Book a 1:1 Strategy Call

Get in touch for a chat with our executive team. We will discuss your business goals and determine if Sales Assembly can be a resource for you as you grow.