CS Book Management: How to Proactively Prioritize and Drive Value for Your Customers
Join Sales Assembly and Sarina Asher, Vice President, Customer Success and Matthew Ubrig, Customer Success Lead at HealthJoy, as they share how to adopt a prior...
PROGRAM DESCRIPTION
Join Sales Assembly and Sarina Asher, Vice President, Customer Success and Matthew Ubrig, Customer Success Lead at HealthJoy, as we share how to adopt a prioritization mindset to understand and leverage your accounts.
From this session, you will learn how to:
- Effectively manage a CS book of business, using data and insights to know where to focus and why
- Interact effectively with cross-functional partners in order to strategically tackle customer needs
- Move high-touch customers that are not high-value or high-risk to a lower touch cadence
ADDITIONAL INFO TO KNOW
This program is open to all employees of SA member companies. You must be logged into your account to RSVP for this program. If you need help logging in or need help setting up your account, please email lissie@salesassembly.com.
All registrants of this program comply with our Terms and Conditions.
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