We all know how crucial customer onboarding is. It sets the tone for the partnership, establishes a success plan, and paves the way for renewal. In this lab, we’ll help you determine and implement strategies to ensure your customer onboarding program is not only efficient but effective too.
- Defining What Success Looks Like
- Establishing Milestones
- Common Pitfalls
- How Customers Complete Onboarding and Move to Business As Usual
- KPIs and Measuring Success
ADDITIONAL INFO TO KNOW
This program is open to all employees of SA member companies. You must be logged into your account to RSVP for this program. If you need help logging in or need help setting up your account, please email [email protected].
All registrants of this program comply with our Terms and Conditions.